Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

  • Shipping within 2 to 4 business days.  
  • Free Shipping: Delivery all orders of $99 or more of eligible items across any product category qualify.

  • Purchases are delivered in a white box.
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. 

We will issue the refund within maximum 14 days. You can see the refund in your bank account or credit card statement, in maximum 7 business days after the refund is issued. In certain circumstances refund timeframes may be longer.

The original postage costs will be refunded if:

  • You received a wrong, damaged, or defective item and return it to us.
  • You return the item within the 14-day right of withdrawal.

Your item is eligible for free return if you use the return label provided in Your Orders and:

    • The item you received was wrong, damaged, defective, or did not match its description.
    • You canceled the purchase of an item under the right of withdrawal within 14 days

    Yasmina Fashion accepts the following payment methods:

    • Klarna Pay Later, Google Pay, Apple Pay, Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
    • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website


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